Welcome to the Credit Shift Podcast
Credit Shift

Credit Shift

Embracing the Future of Credit through Digital Transformation, Credit Shift aims to be a compass, a guide and a digital companion in the world of credit, tackling the high-level challenges faced by professionals in the credit industry.

Brought to you by webio.com, and hosted by Paul Sweeney Chief Strategy Officer, Credit Shift is your go-to resource for navigating the evolving landscape of the credit industry and digital debt collection.

Recent Episodes

Oct. 1, 2024

News Update: How AI is Disrupting Traditional Industries AI's Role in Transforming Financial Services

Summary In this episode of Credit Shift News, Paul Sweeney and Cormac O'Neill discuss the latest trends in the credit industry, focusing on: The impact of AI and digitalisation in collections The challenges faced by small bu…
Sept. 19, 2024

News Update: AI's Growing Influence in Credit: Mortgage Trends, Buy-Now-Pay-Later Debt, and Generative AI in Financial Services

Summary In this episode of Credit Shift News, Paul Sweeney discusses recent trends and reports in the credit industry, focusing on customer experiences in mortgage queries, the rise of buy-now-pay-later debts, and the transf…
Sept. 4, 2024

News Update: The Importance of Data Quality in AI , Managing Expectations in the AI Industry

In this conversation, Paul Sweeney and Cormac O'Neill discuss various topics related to the financial industry, including the increase in inquiries handled by the Citizens Advice Bureau, the decline in cash machine usage, an…
July 16, 2024

News Update: UK Neobanks' Profit, Apple's AI Move and the Rise of AI in Banking

In this episode of Credit Shift, Paul Sweeney (Webio CSO) highlights the profitability of UK neobanks, Monzo and Starling Bank, as well as online bank Revolut. Paul also mentions the importance of credit monitoring and the p…
June 5, 2024

News Update: FinTech Developments, Stripe's Evolution and UK Financial Vulnerability

This podcast episode covers industry news, fintech developments, and the expected impact of GenAI on the UK competitive landscape. Host, Paul Sweeney (Webio CSO), discusses the rise in UK debt repayments, the cost of living …
May 23, 2024

News Update: Vulnerable Customers, AI Innovations and Market Scrutiny

In this episode, Paul Sweeney (Webio CSO) and Delia Jones (Webio COO) discuss the latest credit and finance stories such as vulnerable customer identification and OpenAI's voice assistant. They also touch on the ethics and p…